Assessment of Workplace Ostracism on Job Performance through the mediating role of Work Passion: Emotional Intelligence works as a moderator

Abstract

The focus of the enquiry is to inspect the complex association between workplace ostracism and job performance, where work passion plays mediating role and the moderating impression of emotional intelligence on the employees of Water and Power Development Authority of Pakistan. Workplace ostracism, it is described as the action of excluding and neglecting others, has been recognized as a prevalent issue that has significant and wide-ranging aspect. The main goal of this investigation is to scrutinize the underlying processes by which workplace ostracism affects job performance and to inspect the potential mediation function of work passion in this association. Utilizing a broad spectrum of employees, this study adopts an inclusive framework that incorporates social and emotional aspects within the context of the workplace. At the core of inquiry lies the notion of work passion, which is characterized as a motivating factor that invigorates individuals in their occupational capacities. The exploration recommends that work passion plays a role as a mediator in the connection between workplace ostracism, and job performance. This helps to clarify the emotional and motivational mechanisms via ostracism affects work-related results. Furthermore, the study introduces the concept of emotional intelligence as a moderator, investigating its ability to mitigate the impacts of workplace ostracism on job performance. This study enhances the comprehension of workplace dynamics by adopting sophisticated statistical analyses and utilizing a multi-dimensional framework. It sheds light on the intricate mechanisms through which interpersonal dynamics influence employee performance. The results have in the field of human resources who aim to enhance well-being in the workplace and setting guidelines for improvement of hiring process of WAPDA with develop the understanding about performance improvement of the employees, increase employee engagement, and ultimately boost organizational effectiveness. Water and Power Development Authority is being studied through this research and findings of the study will help in policy makers to device policies for individuals (employees of WAPDA). Furthermore, the research highlights the significance of work passion and emotional intelligence as crucial elements in alleviating the adverse significances of workplace ostracism on employee outcomes. Data was collected through cross sectional having adopted questionnaire from simple random sampling of 500 employees of WAPDA that was coded using statistical techniques i.e. SPSS and PLS-SEM. SPSS used for descriptive analysis and PLS-SEM examined measurement model and structural model. The research is quantitative and deductive in nature. These restrictions underline the necessity of exercising caution when interpreting the data and point to directions for further study to fill the knowledge gaps about the dynamics of job performance.